Services
No-nonsense support for businesses that kick ass
We help ambitious small business owners like you build super-smooth systems, tackle day-to-day tasks and map out big plans so you can focus on what you do best, knowing the rest is handled.
No buttoned-up corporate BS. Just friendly, operational support from a team that genuinely wants to see you win.
You’ve been at this business game for a few years now. Things are going well, maybe too well, because, crikey, there’s just so much to handle!
You’re spending more time on tech and admin than on the work you actually love. Your to-do list has started making little baby to-do lists. And those big, exciting plans? They’re stuck in limbo as you google “How to automate literally anything”.
It’s gonna be tricky to keep all those plates spinning forever.
And honestly? You shouldn’t have to.
That’s where we come in.
With our support, you can finally take a breath, step out of the chaos and get back to the work that makes you go “HELL YES!”
What does 'getting back to doing what you
love' actually look like?
There’s a world of difference between saying, “I must stop for the day” and “I’ve finished for the day.” One feels like defeat. The other? An accomplishment. And we want you to experience more of that second one.
We’re not here to take over. We’re here to take care of the messy behind-the-scenes stuff – the admin, the systems, the “why is this so complicated?” tasks stealing your time – so you can finally focus on the work you love.
When you work with us, you’ll feel:
In Control
Your business is no longer running you.
Supported
You have a team in your corner so business feels a lot less lonely, and you’re no longer second-guessing every decision.
Confident to Grow
Now you have the right support in place, scaling no longer feels impossible.
Jazzy!
The daily grind feels lighter, and you remember why you started in the first place.
Could we BE any more supportive?
(Any Friends fans in the room?!)
We can take care of everything from writing your content to shining a light on things you didn’t even realise were slowing you down. Packages are tailored to your needs, but here’s an idea of how we could work together.
We offer three levels of support:
Every business (and business owner) needs a different type of support. That’s why we’ve kept things simple – an option of three ways to work with us, depending on whether you just need a plan, can benefit from the whole shebang, or have a list ready to delegate and need an extra pair of hands.
The One With All the Strategy
Monthly Ops Support calls to help you go from tangled to clear, with a plan and to-do list to take that next step confidently.
The One With All the Things
Jen’s strategy, task coordination, and VA hours to actually get stuff done and keep it moving.
The One Where Your To-Do List Disappears
Work directly with a VA if you know what’s needed and just need an extra pair of hands to make it happen.
Scroll down for the details on each option so you can see exactly what’s included and which option might suit you best:
The One With All the Strategy
What You Get
Strategy sessions with Jen to pick things apart and make a plan.
A clear, step-by-step roadmap so you always know exactly what to focus on next.
Accountability check-ins to keep you focused.
Perfect For You If
You’re craving structure, accountability and a plan you can actually follow.
You have a VA or team (or plan to hire) but need guidance on what to delegate and how.
You know where you want to go, but figuring out how to get there is another story.
You could use a business friend in your pocket to help you smash your next set of goals.
The One With All the Things
The whole cheer squad jumps in, so you can finally focus on the stuff that doesn’t make you want to throw your laptop out the window.
What You Get
Full operational support – Jen oversees everything, making sure tasks move from ‘to-do’ to ‘done’.
Regular strategy sessions – Talk through what needs to happen, set priorities and let Jen take it from there.
Task support from the VA team – Jen makes sure everything gets assigned and actioned, so you don't have to chase or check.
Regular check-ins – We’re not here to take over, we’re here to guide you. You’ll always be kept in the loop.
No loose ends – Everything comes back to you neatly wrapped up and ready for what’s next
More time for what you love – You handle the fun stuff and we’ll handle the ‘Ugh, do I have to?’ stuff.
Perfect For You If
You’re ready to hand off the daily grind and get back to the work you love.
You want a business that runs without you doing all the things.
You need expert support to help you scale.
The One Where Your To-Do List Disappears
Hands-on task support from the VA team with the occasional check-in from Jen to make sure things are ticking along nicely.
What You Get
Your very own VA keeping everything moving so your to-do list stops reproducing.
The feeling of finally being on top of things.
Occasional check-ins from Jen.
Perfect For You If
You need reliable, done-for-you task support.
You don’t have the time (or patience) to do it all yourself.
You know what needs to be done, and you’re ready to let someone else take care of it.
You want help with the doing, but not so much with the planning.
Here's a Quick Peek at How It Works
FAQs
An Operations Manager is like a project manager for your whole business. We oversee operations, manage your team (if you have one), create seamless systems, keep you accountable and make sure things get done so your business keeps moving forward.
AI is a handy tool in your business toolbox and can be great for sparking ideas or speeding up small tasks. But when it comes to truly understanding your business, anticipating what you need and spotting gaps in your processes? That still takes a real human. We take the time to learn how you work and offer support tailored to you. Check out Jen’s thoughts on the topic.
We get it. Letting someone under the hood of your business is a big deal. That’s why we take time to understand how you work, keep communication crystal clear and act as an extension of your team, not just someone ticking off tasks.
We’re not coaches, we’re your guides. A coach gives you strategy, advice and a roadmap, but we also work with you to make it happen. Our team supports you every step of the way, turning big ideas into smooth systems, streamlined operations and real progress.
OK, here are some signs you’re ready:
- You audibly sigh at your to-do list. Daily.
- Your inbox has become a feral beast you’re too scared to open.
- You’re “too busy” to grow your business (make it make sense).
- The phrase “just a quick task” has never been true.
- Your idea of a system is “I’ll remember it.” (Spoiler: You won’t.)
“I’ll do it this weekend” has become your catchphrase. (Spoiler: You won’t.)
You are more than capable of doing it all, but you shouldn’t have to. Handing things over doesn’t mean losing control, it means gaining the time, headspace and freedom to do what you do best.
If you want to read why Jen is ACE to work with and where this all began, read Jen’s story here
